INDUSTRIAL MANUFACTURING /
CUSTOMER SERVICE

Customer Service
for Your Qioptiq
Products


Your relationship with Qioptiq doesn’t
start or stop at the sale. It is our promise
to accompany you throughout the whole
product life cycle, from concept and
development, through prototyping and
product qualification, to serial production,
and on to after-sales service.




MACHINE VISION

Inspection & Metrology

Projection and Prepress

Semiconductors and Microelectronics

Biotech Lab Instruments

LASER INDUSTRY

SEMICONDUCTORS & MICROELECTRONICS

PHOTOGRAPHY & CINEMATOGRAPHY

PROJECTION & PREPRESS

AUTOMOTIVE

OTHER INDUSTRIAL APPLICATIONS

CUSTOMER SERVICE



Qioptiq Industrial Manufacturing Customer Service



Long-term partnership
Contact us to get started on your partnership with Qioptiq.

Service is our mission
We always provide you with a comprehensive service for your Qioptiq products,
including a guarantee that spare parts will be available for 10 years.

Committed to quality
One thing we hear again and again from our customers is their respect and
appreciation for the competency of our teams of experts and the quality of
our production lines. All of our sites are ISO 9000 certified, three sites are
ISO 14000 certified and one site is ISO 13485 certified.

Reliable and clean delivery 
Qioptiq guarantees reliable and just in-time delivery of your orders. If you have
a clean room production environment and demand instant use of our products
without further processing, we offer clean room assembly, including clean
room packaging.

At the service of your special projects
Qioptiq will be glad to realize your specific ideas, developments and new
products. No request is too unusual for us: Contact us to see!

Contact our customer service teams
Do you need a spare part? Does your product require servicing? Contact us!

In Europe: Call +49 551 69 35-0 or e-mail us

In North America: Call 800-429-0257 or e-mail us

In Asia: Call +65 64 99 77 66 or e-mail us


Customer service for our entire offer
Customer service for our Defense & Aerospace solutions.

Customer service for our Medical & Life Sciences solutions.

To send a question or make a request, click here.


Qioptiq Industrial Manufacturing Customer Service


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